Returns & Exchanges
At extreme cashmere x, we want you to be completely satisfied with your high-quality cashmere pieces. If your garment does not meet your expectations, we offer a 14-day return period from the date of delivery for all items in original, unworn condition with all tags attached.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package Your Item
Carefully place the item in its original packaging, ensuring the signature extreme cashmere storage bag and all authenticity tags are included.
Affix Shipping Label
Download and print the pre-paid return shipping label provided via email and securely attach it to the outside of your package.
Drop Off and Refund
Hand your package to the designated courier service; once our team inspects the garment, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing